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Usages and Influencing Factors of Adopting ICT in SMEs: A Comparison between Bangladesh and Malaysia

Nowadays it is a proven fact that Small and Medium Enterprise (SME) sector in all over the world is playing a vital role in economic growth and creating employment opportunity. As an instrument for poverty alleviation, the growth of SMEs can be remarkably considered and it ensures the rapid industrialization. Use of ICT-based solutions has potentially developed firm’s adeptness and efficiency to SMEs. Notable number of SMEs around the world has permitted ICT usages to promote the competitive advantage and organizational performance. Most of the SMEs have invested conspicuously in adoption and use of ICT to compete in the fast-faced business environment. The objective of this paper is to contrast the usages of ICT in SMEs in Bangladesh and Malaysia. The paper also analyzed the influencing factors of ICT adoption in Bangladesh and Malaysian SMEs.


Keywords: Adoption, ICT, Influencing factor, SMEs


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